Wednesday, August 3, 2011

How to Replenish LoadXtreme / VMobile Load Wallet


Every TechnoUser/TechnoPreneur must learn how to replenish their load wallet through bank deposit. This will ensure that even if your Dealer is not available anymore, you can still continue doing your eloading business.
Here are the list of Banks accepting replenishment of LX load wallet:
(Note: FOR LX LOADWALLET LANG ITO)
  • Union Bank of the Philippines (UBP) Bills Payment Facility
    Nationwide coverage; SAME DAY crediting; Does not require LX RELOAD notification
  • Union Bank of the Philippines (UBP)
    Current Account No.: 00-059-002607-0
    Nationwide coverage; Waived inter-branch deposit charge; Same bank day crediting; Requires LX RELOAD notification before 7PM
  • Banco De Oro (BDO)
    Savings Account No.: 464-006-2675
    Nationwide coverage; Waived inter-branch deposit charge; Same bank day crediting; Requires LX RELOAD notification before 7PM
  • Bank of the Philippine Islands (BPI)
    Current Account No.: 4021-0110-91
    Nationwide coverage; Waived inter-branch deposit charge; Same bank day crediting; Requires LX RELOAD notification before 7PM
  • Metrobank (MBTC)
    Current Account No.: 007-261-50338-3
    Metro Manila only; With inter-branch deposit charge for deposits made outside Metro Manila; Same bank day crediting; Requires LX RELOAD notification before 7PM
IMPORTANT:
  • Minimum deposit/payment amount is P500.00
  • After payment/deposit has been made, make sure that you send theSMS command to your assigned SMS Gateway (except for payments made using UBP Bills Payment)
  • Effective 15 June 2009, All LX Load Wallet crediting from bank deposits will be done same day in two (2) batches: 3:00pm and 7:00pm.
  • Bank Deposits with successful LX RELOAD requests from 7:01pm onwards will be credited starting 11:00am next working day
  • THIS IS FOR RELOADING LOAD WALLET OF CURRENT MEMBERS ONLY.
  • DO NOT PLACE ADB ORTIGAS IF YOU DID NOT DEPOSIT AT ADB ORTIGAS BANK BRANCH. ILAGAY ANG BRANCH KUNG SAAN KAYO PUMUNTA AT NAGDEPOSIT.
  • FOR ACCOUNT NO, USE THE ACCOUNT NOS. ABOVE. NOT YOUR OWN BANK ACCOUNT NO. - Eto ay para macheck nila kung saang account kayo nagdeposit.

20 comments:

julie anne javier said...

hello,. i am new retailer and just replenish load this morning at BDO.. i snd an sms command but didnt rcv any reply.. how do i know that i was already reloaded.. pls. help.. what should i do?

julie anne javier said...

i was new retailer and just replenish load at bdo, i snd an sms command but didnt rcv any reply.. how do i know that i was being reloaded already.. pls help.. what should i do?

Fleur said...

@julie, if the format of the SMS command you sent and the info are correct, including spaces and slashes then you'll receive a confirmation that your request was received and will be reloaded. Instead of SMS, you may also request reload inside your online account. Be sure the include the bank,bank address and the bank reference number.

Expect at least 24 hours before your reload request will be processed so deposit and request one day ahead.
When reloaded, you will again receive a text message.

geraldine said...

hi im a techno user, nag deposit ako sa BDO branch caloocan kahapon around 11am to reload my wallet, after i deposit it nag sms command ako ang nilagay kong branch ay yung sa caloocan branch tapos yung code nila, and they replied to me na int he next working day. then right after that i got confuse kc my nag sabi sakin na ang ilalagay na branch ay yung sa ADB Ave Ortigas and its code so nag sms command ulit ako kagabi. Until now wala pa rin yung load ko nag woworry ako baka masayang lang yung 1k ko.

Fleur said...

Tama po iyong unang ginawa mo. If today, di mo pa rin nareceive, request mo na lang ulit. Use the Caloocan branch, specify which Caloocan branch and include the code at the bottom of the deposit slip.

Do not use the ADB Ortigas if you did not deposit there.

geraldine said...

even if I use the ADB Ortigas acct. number??so ill put the Caloocan branch and it's code, hindi ba mawawala yun? halimbawa if I request again today makukuha ko yun tomorrow in this time din? or i'll wait muna til evening kung malolodan ako? tnx a lot.

Fleur said...

VMobile will verify/cross check your reload request with the deposits made in their account by checking the date, time and BANK BRANCH/PLACE WHERE the money was deposited/came from.

If you place ADB Ortigas instead of the Caloocan branch or the place where you deposited, the data wouldn't match and they won't be able to process your reload request.

24hours is the advisory for reload requests but it may be processed sooner.

Payments received at the main office in Ortigas are processed sooner like in minutes and no more reload requests if you have time to visit them.

nice said...

Hi I'm ana nagdeposit ako kahapon sa BDO SM City Marilao & late ko na narequest via sms kaya lang wala ko nareceive na confirmation. Nung morning tnry ko uli tapos nagreply sabe "Reload request already exist", mga around 8:30 in the morning un. Then wait pa rin ako baka na delay lang, mga 1:30pm nag sent uli ako ngrequest ganun uli sabe "Reload request already exist". Until now wala pa din ung load, pano na po ung load ko? Paano ko marereceive un? Tama naman ung mga command na ginawa ko. saka pang 3rd time ko ng mag deposit sa BDO SM City Marilao. Sana po matulungan nyo ko? Godbless... thanks!!

Fleur said...

@nice, if online ka nagrequest noong una, pwedeng sa celfon ka ulit magrequest o online ulit, baguhin lang ang format sa bank reference (add/remove space, see sample below). Baka may ibang details na di naisama.

Siguraduhin na kumplete ang details. Pag sa online request, isama ang bank, branch at branch code.
Example: BDO MIA Road - 647 ibcd

Anna Galura said...

sir just to clarify.. ung mga ACCOUNT NOS po ba eh for all bank's branches? kasi napansin ko po may specific branch dun sa may pictures sa taas.. hope for your reply. thank you!

may soliman said...

hello po i stop po for 1 year loading my vmobile, if magloload po ako ulit pwede pa po ba yung account ko? thanks. i hope u cud help me.

may soliman said...

hello i stop loading for 1 year, if i should load again, oaky pa po ba yung account ko? it's been 1 year na hindi ko po naloloadan. i hope you cud help me for this matter. thanks. :)

Fleur said...

wala pong expiry ang account natin. If activated na sa vmobile account nyo, ok lang gamitin kahit 1 yr ng hindi nagamit basta alam mo ang PIK at ID mo

carlo ilog said...

Hello itatanong ko lang po kung kailangan ko pa pong magbukas ng bank account sa BDO para po makapag deposit ako.

carlo ilog said...

hello itatanong ko lang po kung kailangan ko pa pong magbukas ng account sa BDO para po makapag deposit po ako.

carlo ilog said...

Hello itatanong ko lang po kung kailangan ko pa pong magbukas ng Bank Account sa BDO para po makapag deposit ako.

carlo ilog said...

Hello itatanong ko lang po kung kailangan ko pa pong magbukas ng Bank Account sa BDO para po makapag deposit ako.

Fleur said...

Hindi na po kailangang magbukas ng BDO account kasi sa account ng VMobile ka magdedeposit para magreplenish ng loadwallet

chris loresco said...

The minimum deposit to be made is 500.00 however I was not informed .. So when my friend asked me to deposit money in VIP thru the mobile account...I only deposited 300.00. After replenishing the load it says wait for 1 working day.. However until now almost a week it did not go in.. What should I do so that we can add 200 pesos or else the money will be wasted

Fleur said...

Iyon kasi dapat ang unang sinabi sa iyo kapag reloading ang usapan. Kontakin mo na lang po Customer Service, may contact details naman sila sa website. Ipaliwanag mo na lang.

Pwede mo ring silang puntahan sa main opisina para mas madaling maayos problema mo